Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2026 - 17:13 UTC
Identified
Crypto transfers may be delayed due to a compliance vendor's outage. All customer funds are safe, and we are working to restore normal operations. Trading is not impacted.
Posted Nov 04, 2026 - 20:19 UTC
This incident affects: Deposits (ADA, ALGO, AVAX, BCH, BTC, DOGE, DOT, ETH & ERC20, FLR, HBAR, LTC, NEAR, SGB, SOL & SPL tokens, SUI, XLM, XRP, CSPR, EGLD, ICP, XDC, APT, ARB, ATOM, BNB, CC, ETC, HYPE, INJ, MNT, MEGA, MON, OP, POL, SEI, S, TAO, TON, TRX, XPL, XTZ, ZEC) and Withdrawals (ADA, ALGO, AVAX, BCH, BTC, DOGE, DOT, ETH & ERC20, FLR, HBAR, LTC, NEAR, SGB, SOL & SPL tokens, SUI, XLM, XRP, CSPR, EGLD, ICP, XDC, APT, ARB, ATOM, BNB, CC, ETC, HYPE, INJ, MNT, MEGA, MON, OP, POL, SEI, S, TAO, TON, TRX, XPL, XTZ, ZEC).